At Berma Luxe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Personal details: Name, phone number, email address, and shipping address
- Order information: Products purchased, order history, and payment method (e.g., Cash on Delivery)
- Technical information: IP address, browser type, and device information, collected automatically when you visit our website
- Communication data: Any information you share with us via email, contact forms, or social media
How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you about your order status, delivery updates, or customer support inquiries
- Improve our website, products, and overall customer experience
- Send you promotional updates, offers, or newsletters (only if you’ve opted in)
- Prevent fraud and ensure the security of our website and transactions
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only with:
- Courier/delivery partners, to fulfill and deliver your order
- Payment processors, if applicable, to complete transactions securely
- Legal authorities, if required by law or to protect our rights, safety, or property
Cookies
Our website may use cookies to improve your browsing experience, remember your preferences, and understand how visitors use our site. You can disable cookies through your browser settings, though this may affect some website functionality.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to any inaccurate or incomplete information
- Request deletion of your personal information, subject to any legal or operational requirements
- Opt out of promotional emails or messages at any time
To exercise any of these rights, please contact us at bermaluxe@gmail.com.
Children’s Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of these external sites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at bermaluxe@gmail.com.