Welcome to Berma Luxe . By accessing or using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.

General

• These terms apply to all visitors, users, and customers of Berma Luxe
• We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website after changes means you accept the updated terms
• All content on this website, including text, images, logos, and product descriptions, is the property of Berma Luxe and may not be copied or reproduced without permission

Products

• We make every effort to display our products, descriptions, and prices accurately. However, slight variations in color or packaging may occur due to photography, screen settings, or manufacturing updates
• We currently offer 2 products: Zaviro Niacinamide Serum and Solvani Sunscreen SPF 30
• Prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice
• We reserve the right to limit the quantity of products purchased per customer or per order

Orders

• By placing an order, you confirm that all information provided (name, address, contact number) is accurate and complete
• We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, incorrect pricing, or product unavailability
• Order confirmation does not guarantee product availability; in rare cases of stock issues, we will contact you to resolve the matter (refund, replacement, or alternative product)

Payment

• We accept Cash on Delivery (COD) and other payment methods as listed at checkout
• All payments must be completed in full before or upon delivery, depending on the payment method selected

Shipping & Delivery

• Please refer to our Shipping & Delivery Policy for detailed information on delivery times, charges, and coverage areas
• Berma Luxe is not responsible for delays caused by courier services, weather conditions, or incorrect address details provided by the customer

Returns & Refunds

• Please refer to our Refund & Return Policy for full details on eligibility, process, and timelines

Product Use & Disclaimer

• Our products are formulated for external skincare use only
• We recommend performing a patch test before first use, especially for those with sensitive skin
• Individual results may vary from person to person
• If you experience any irritation, redness, or discomfort, discontinue use immediately and consult a dermatologist
• Berma Luxe is not liable for any allergic reactions or skin sensitivities resulting from product misuse, failure to patch test, or pre-existing skin conditions

Limitation of Liability

• Berma Luxe will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website
• We are not responsible for any third-party links, content, or services referenced on our website

Intellectual Property

• All trademarks, logos, product names, and designs associated with Berma Luxe are the exclusive property of Berma Luxe and may not be used without written permission

Governing Law

These terms and conditions are governed by the laws of Pakistan. Any disputes arising from the use of this website or purchase of our products will be subject to the jurisdiction of Pakistani courts.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at bermaluxe@gmail.com.